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Old Point Privacy Practices

Protecting your personal and financial information is a priority at Old Point. Old Point values you and recognizes the importance of protecting your information. It is our practice to inform our clients of the type of information we collect and what we do with this information.
 

Privacy Policy

Please download and read our Consumer Privacy Policy to understand how we collect and utilize your personal information.

To limit our sharing or if you have questions, call us toll-free at 800.952.0051 between 9:00am and 5:00pm Monday through Friday, EST.

 

Online & Mobile App Privacy Practices

By accessing our website and mobile app, you acknowledge that you have read and fully understand Old Point's practice of collecting your digital information, that you freely consent to the information collection and use practices described in the information provided. Old Point reserves the right to update our Online and Mobile App Practices. We encourage you to periodically review these practices and to stay informed about how we are helping to protect your information. Your continued use of the service constitutes your agreement to our Online and Mobile App Practices and any updates.

 

Old Point National Bank Mobile App

When you use our mobile banking app, we may track non-personally identifiable information to provide or improve the features functionality of our mobile app. The following explains how your personal and sensitive data may be accessed, collected, used, and shared through your use of our mobile app with your optional permission:

  1. Your device camera to use the mobile deposit function.
  2. Your device location. If you have enabled location services on your phone and agree to the collection of your location when prompted by the Services, we will collect location data when you use the Services even when the app is closed or not in use; for example, to provide our fraud detection services. If you do not want us to collect this information, you may decline the collection of your location when prompted or adjust the location services settings on your device.
  3. Your device storage to attach files/media to secure messages.
  4. Your device contacts to import contacts into the person-to-person payments service
 

We do not sell your personal or sensitive user data. Old Point's mobile app uses multifactor authentication and layered security technology to help protect your information.

 

Children's Privacy

From our website, we do not knowingly collect personal information from individuals under the age of 13 without obtaining verifiable consent from their parents or guardians. For additional information regarding the Children's Online Privacy Protection Act (COPPA), please visit the Federal Trade Commission website.

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