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ClickSwitch

  • ClickSWITCH, Old Point National Bank

ClickSWITCH

The Fast, Secure and Free Way to Switch Your Automatic Payments & Direct Deposits!

Easily move your recurring payments and direct deposits to a new account - all with the click of a mouse. With ClickSWITCH®, account information is transferred instantly. It's fully automated, convenient, and it takes as little as 10 minutes.

How ClickSWITCH Works:

If you are already enrolled in online banking, login, click on Direct Deposit Switch from the menu, and follow the simple instructions to create and submit your switches.

If you aren't enrolled in online banking, follow these steps below:

  1. Request a ClickSWITCH code by calling us at 757.728.1290, or visiting a branch.
  2. Access Old Point's ClickSWITCH portal here:
  3. Enter your SwitchTRACK code.
  4. Create your password.
  5. When prompted, enter your new password, and log in.
  6. Read and accept the terms of use.
  7. Click on your desired tab and follow the instructions to create and submit your switches.
Important Note: Make sure you are using an updated internet browser. After June 30, 2020, the ClickSWITCH site will not be supported by any version of Internet Explorer other than version 11 running on Windows 10 or by any version of Safari lower than version 9 running on Mac or iPhone.

 

FAQS:

  • What is ClickSWITCH?
  • Does ClickSWITCH open my new OPNB account?
  • How long is my SwitchTRACK code valid?
  • What do I do if I forget my SwitchTRACK code?
  • How long will it take for me to switch my payments?
  • Do I need to call my billers to confirm the switch?
  • Does ClickSWITCH work with direct deposit?
  • What should I do if my employer is not listed in the ClickSWITCH Direct Deposit Database?
  • Can I switch my beneficiaries with ClickSWITCH as well?
  • If anything I am switching with ClickSWITCH is rejected, how will I know?
  • Why do I need to enter my billing account number?
  • Which address should I use for my biller?
  • Can I switch a payment if I don't have the billing information?
  • What if I forget to include a payment in my switches?
  • What if my switch isn't completed and I miss a payment?
  • When is it safe to move/remove funds from my prior account?
  • My SwitchTRACK code isn't working, what should I do?
  • Is ClickSWITCH secure?
  • How do I get help setting up my switches?
  • What is an automated payment?
  • What is a direct deposit?
  • Can I switch payments from multiple financial institutions? How?
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