Beware of Phishing Text Messages
We have seen an increase in both customers and non-customers receiving fraudulent text messages attempting to acquire their personal, account, or card information.
- Sometimes these messages claim to come from Old Point National Bank or another financial institution and may say that your card has been compromised or frozen.
- Other times they claim to come from a merchant, like Amazon, asking you to confirm an order placed with your card.
- These texts will either provide a link to click or a phone number to call to resolve the problem, where they will then try to obtain information in order to defraud you. Please do not call or click or provide any of your information.
- Fraudsters can make webpages look like your online banking login pages to obtain your login credentials. Always login to your online banking directly from oldpoint.com or our mobile app.
- Only call phone numbers publicly listed for a company or on the back of your card.
If you have any questions, please contact our Customer Service team at 757.728.1290.
Beware of Spoofed Phone Numbers
Please be aware that fraudsters can mask their caller ID to show as an Old Point phone number. Please be careful and remember that Old Point will never request your personal information through email, text, or unsolicited phone calls.
Beware of Fraudulent Secure Emails
We have been notified that people have received emails claiming to be a secure email notification from Old Point National Bank with the subject "New ZixCorp secure email message from Old Point National Bank". This is not a legitimate email from Old Point. Please be careful and remember that Old Point will never request your personal information through email, text, or unsolicited phone calls.
Beware of Online Dating Scams
Has an online love interest asked you for money? This is becoming a very common scam. Reports to the FBI have tripled from 2012 to 2016, with $220 million reported lost in 2016.
Signs of a online dating scam:
- professes love quickly
- claims to be from the U.S., but is overseas for business or military service
- asks for money and lures you off the dating site
- claims to need money for emergencies, hospital bills, or travel
- plans to visit, but can't because of an emergency
Never wire money, put money on a gift/reloadable card, or send cash to an online love interest. Contact Old Point right away if you think you've sent money to a scammer and report your experience to the online dating site, FTC, and the FBI.